UX in Digital Health: Why Good Translation Improves Patient Experience

UX in Digital Health: Why Good Translation Improves Patient Experience
Sep 13, 2025
SumaLatam

A health app, a patient portal, or a connected medical device may feature the most advanced technology on the market, but if patients cannot understand the instructions, the experience fails.

In a world where patients increasingly engage with digital platforms, medical digital translation becomes a critical factor to ensure communication is clear, accessible, and trustworthy.

User-centered translation goes beyond converting words from one language to another: it’s about building an inclusive user experience (UX) where every term, button, and instruction is adapted to the cultural and linguistic reality of the patient.

Benefits of user-focused translation:

  • Accessibility: enables patients across languages to understand health information.
  • Error reduction: clear instructions minimize risks of misuse with devices or apps.
  • Trust and safety: empathetic and consistent language strengthens patient-technology relationships.

Keys to improving UX through translation:

  • Clear, audience-appropriate language.
  • Consistent terminology across the entire digital interface.
  • Functional localization (date formats, measurement units, cultural cues).

Conclusion

At SumaLatam, we help healthcare organizations design reliable digital experiences, where translation is not an afterthought but a bridge between technology and people. Every word guides with clarity and empathy, because a good user experience saves time, builds trust, and in many cases, saves lives.

AI + Human Workflows: Best Practices for Regulatory Documents

Introduction Combining artificial intelligence with human review can speed up regulatory translations while preserving quality if the workflow is properly designed. This guide explains when to use machine translation plus post-editing, the risks to avoid, and the...